Everyone needs someone they can count on. At Holiday, we call those people live-in managers. With 24/7 availability, they don't just manage the community 'round the clock, but live and eat alongside residents.
Managers take pride in daily, community operations including: the overall service quality, activities, programs, community visits, and events. They ensure the community is safe and well-maintained—assuring the building, furnishings, and equipment are all in good working order— ultimately guaranteeing that every resident is absolutely happy with his or her surroundings.
You’ll even find managers serving coffee to residents at every meal. This provides them with a chance to check in and see how things are going, while sharing a laugh or a smile.
Catching up over coffee is just one of the many simple, but nice, touches that goes a long way in strengthening the family bond between managers and residents. That's the “Holiday Touch”. It may not be obvious, but it's at work, everywhere you turn.