Two Holiday Retirement communities earn top honors from Caring.com
LAKE OSWEGO, Ore. (February 18, 2014) — Renaissance-Sherman and Spring Haven Retirement, two Holiday Retirement communities, were selected as a “Caring Star” of 2014 as part of an annual nationwide program honoring service excellence based on consumer ratings and reviews posted on www.caring.com, the leading senior care website. In reviews from families, seniors, and others concerned about assisted living and Alzheimer’s care, the two Holiday communities captured a five-star consumer rating (the highest possible score) while also meeting other qualifying criteria for the honor.
“It’s quite the honor,” said Jamison Gosselin, vice president of marketing, communications and resident enrichment for Holiday Retirement. “Our assisted living communities provide the highest level of quality care day-in and day-out—we’re thrilled they’re being recognized for their incredible service and commitment.”
The Caring Stars 2014 award was determined from consumer ratings and reviews posted on Caring.com between December 1, 2012 and December 1, 2013. To qualify, the communities had to receive all of the following:
- Three or more reviews during the time frame with one or more of those reviews receiving a five-star rating
- An average overall rating (across all reviews on their listing) greater than four stars
- No unresolved negative reviews
Only the top 1% of assisted living communities nationwide achieved this recognition.
“Word-of-mouth recommendations in online reviews are consistently cited among the top considerations in the search and selection process,” said Andy Cohen, cofounder and CEO of Caring.com. “The Caring Stars award badge signals a history of service excellence, further helping those seeking the best assisted living or Alzheimer’s care community for their loved ones.”
Renaissance-Sherman is located at 3701 Loy Lake Road in Sherman, Texas. For more information, call 903-868-2200 or visit www.shermanrenaissance.com.
Spring Haven Retirement is located at 1225 Havendale Boulevard NW in Winter Haven, Florida. For more information, call 863-293-0072 or visit www.springhaven.net.
Caring.com is the leading website for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Caring.com provides helpful caregiving content, online support groups, and the most comprehensive Senior Care Directory in the United States, with 50,000 consumer ratings and reviews and a toll-free senior living referral line (866-824-8174). Based in San Mateo, California, Caring.com is funded by DCM, Intel Capital, Shasta Ventures, and Split Rock Partners. Connect with Caring.com on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.